Politique d’expédition
Evora Luxuries — Shipping Policy
Last updated: 02/08/2026
Processing Times
Orders are processed within 1–3 business days (Monday to Friday, excluding UK public holidays). Orders placed after 2:00 PM GMT on Friday or over the weekend will be processed the following Monday.
During product launches, sales events, or holiday periods, processing may take up to 5 business days.
Shipping Rates
We offer FREE shipping on all orders worldwide. There are no shipping charges at checkout, regardless of order value or destination.
Estimated Delivery Times
| Region | Estimated Delivery | Cost |
|---|---|---|
| United Kingdom | 7–14 business days | FREE |
| European Union | 10–20 business days | FREE |
| International | 15–25 business days | FREE |
Some products may arrive in separate packages. Delivery times are estimates and not guaranteed.
International Shipping & Customs
Duties and taxes may apply for international orders and are the customer's responsibility. Customs processing can add 5–10 business days. We are not responsible for packages held by customs.
Lost, Stolen, or Damaged Packages
Contact us within 7 days for damaged items (we'll replace at no cost). For lost packages, we'll investigate and replace or refund. For stolen packages, check with neighbours first, then contact us within 5 days.
Contact Us
Email: evoralux.support@gmail.com | Phone: +44 7926295674 | Mon–Fri, 9 AM–5 PM GMT