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EVORA LUXURIES — SHIPPING POLICY
Last updated: 31/07/2026
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PROCESSING TIMES
Orders are processed within 1-2 business days (Monday to Friday, excluding holidays). Orders placed after 2:00 PM GMT on Friday or over the weekend will be processed the following Monday.
During product launches, sales events, or holiday periods, processing may take up to 3-5 business days.
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SHIPPING RATES & DELIVERY TIMES
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UNITED KINGDOM:
Standard Shipping — 3-5 business days — £2.50 — FREE on orders over £100
Express Shipping — 1-2 business days — £4.00 — FREE on orders over £100
EUROPEAN UNION:
Standard International — 1-2 business days — £2.50 — FREE on orders over £100
Express EU Shipping — 3-5 business days — £5.00 — FREE on orders over £100
INTERNATIONAL (UAE, Australia, Canada, USA, and more):
Standard International — 5-8 business days — £2.50 — FREE on orders over £100
Express International Shipping — 3-5 business days — £5.00 — FREE on orders over £100
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FREE SHIPPING THRESHOLD
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FREE shipping on all orders over £100, across all shipping zones.
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ORDER TRACKING
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You will receive a shipping confirmation email with your tracking number, tracking link, and estimated delivery date.
If you have not received a tracking email within 3 business days, check your spam folder, then contact us at evoralux.support@gmail.com.
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INTERNATIONAL SHIPPING & CUSTOMS
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- Duties and taxes may apply and are the responsibility of the customer.
- Some countries may restrict the import of certain supplements or cosmetic products.
- Customs processing can add 2-10 business days to delivery times.
- We are not responsible for packages held or confiscated by customs.
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LOST, STOLEN, OR DAMAGED PACKAGES
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Damaged items: Contact us within 7 days with a photo. We will send a replacement at no cost.
Lost packages: We will work with the carrier. If confirmed lost, we will replace or refund.
Stolen packages: Check with neighbours and local post office. If still missing, contact us within 5 days.
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INCORRECT SHIPPING ADDRESSES
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Please double-check your address at checkout. We are not responsible for incorrectly provided addresses. Contact us immediately at evoralux.support@gmail.com if you notice an error.
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ORDER MODIFICATIONS & CANCELLATIONS
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Orders can be modified or cancelled within 12 hours of placing them. Email evoralux.support@gmail.com with your order number.
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P.O. BOXES & MILITARY ADDRESSES
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We ship to P.O. Boxes and APO/FPO/DPO military addresses via standard shipping only.
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CONTACT US
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Email: evoralux.support@gmail.com
Phone: +44 7926295674
Hours: Monday to Friday, 9:00 AM to 5:00 PM GMT
We aim to respond to all shipping inquiries within 24 business hours.
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This shipping policy is subject to change.